Shipping policy

1. Order Processing

We ensure all orders are processed efficiently within 1-2 business days upon payment confirmation. Please note that processing does not occur on weekends or public holidays.

2. Shipping Timeline

Following order processing, shipments are dispatched within 5 business days. Delivery times vary based on the destination, but we aim to ensure timely and reliable service for all orders.

3. Shipping Fees

A flat shipping rate of Rs. 300 applies nationwide. Shipping costs will be transparently displayed during checkout for your convenience.

4. Complimentary Shipping Offers

We provide free shipping on your first order and for orders with advance payment. These offers are designed to deliver added value to our customers.

5. Delivery Coverage

Our delivery network spans the entirety of Pakistan. To prevent delays or failed deliveries, we request customers to provide complete and accurate address details during checkout.

6. Order Tracking Services

For all shipped orders, a tracking number will be provided via email. This allows customers to monitor the progress of their shipment at their convenience.

7. Delays Disclaimer

While we strive for punctual deliveries, unforeseen factors such as adverse weather conditions, logistics delays, or other external challenges may occasionally impact timelines. We appreciate your understanding in such cases.

8. Responsibility for Address Accuracy

We are not liable for delays or undelivered shipments caused by incomplete or incorrect addresses provided at checkout. Please verify your details before submitting your order.

9. Customer Support

For inquiries or concerns regarding your shipment, our customer service team is available to assist. Reach us at +92-331-3486767, and we’ll be glad to address your concerns promptly.