Refund policy
No Refunds
Due to the personal and hygienic nature of our products, refunds are not available for purchases. We strongly recommend reviewing your selections thoroughly before finalizing your order.
No Exchanges
We do not accept exchanges for any items once purchased. Please ensure you double-check your choices to guarantee satisfaction with your order.
No Returns
If your package is returned to us due to refusal or delivery issues, any subsequent transactions will be conducted on a full advance payment basis.
Incorrect Item Sent
If you receive an incorrect item due to an error on our part, we will gladly resolve the issue. Please notify us within 24 hours of receiving the product, and we will arrange an exchange at no additional cost to you.
Damaged Items
Should your order arrive damaged during transit, we offer the following options:
- Partial Refund: For minor damage that does not affect usability, a partial refund may be provided as compensation.
- Full Refund: For significant damage that makes the product unusable, a full refund will be issued.
- Replacement: Alternatively, we can replace the damaged product with a new one.
Please contact our customer service team within 24 hours of receiving the damaged item to initiate the resolution process.
Contact Us
If you have any questions or concerns regarding your order, please reach out to our customer service team at +92-331-3486767. We’re here to assist you and ensure your satisfaction.